First of all, thank you for choosing to buy our products!
In order to ensure product quality, clarify the product quality responsibilities of both buyers and company, and ensure product safety, the following guarantees are made:
Firstly, the company ensures that all products are subject to strict quality inspection. All raw materials come from natural jade, crystal and semi-precious stones. To ensure the high quality of products, natural health and no pollution is the principle and bottom line that we always adhere to. We refuse to use synthetic raw materials and refuse to use inferior raw materials.
Secondly, the company ensures that the supplied products meet the legal quality standards and is responsible for the product quality, and if necessary provide the necessary quality information to the buyer, such as the product inspection report and other relevant materials.
Thirdly, the purchaser shall store strictly in accordance with the storage conditions indicated on the product packaging, and the purchaser shall be responsible for the product quality problems caused by the purchaser's poor care and maintenance of the products.
Fourthly, If consumers complain about product quality problems, the company should actively cooperate to solve the problem properly. If it is the responsibility of the supplier, the supplier shall bear all the responsibility.
Finally, the quality guarantee of product shall take effect when the supply contract is signed by both parties, and shall be terminated at the same time when the business is terminated.